How to Close very old Notifications Appearing in your Notifications alert area !

Dear All,

If a Notification requires a Response then one will not be able to close and delete it from the Inbox before it is being responded to.

If a Notification has a Cancel / Reassign/ Retry option, hitting the Cancel button will delete it from the Inbox/ Worklist .

If a Notification does not have any current actions open one can conduct the 2 following options to delete it from the Inbox/Worklist

1 - Select the Notification and Select the Close button from the Worklist.

If there is no Close option then :

2 - Run the Purge Obsolete Workflow Runtime Data program for the Item Type in question ( for example Contract Alert,Contract Approval ) from the System Administrator responsibility to clean out Notifications which do not require a response that are older than a certain number of days determined by the number that you enter into the Age parameter of the Concurrent Request.

Thanks & Regards,
S.Grace Paul Regan